- As a consultant at diva-e, you will take on diverse roles and will be responsible for executing mid- to large-scale transformation programs that drive measurable business value for our customers.
- You will be responsible for integrating Salesforce solutions into the customer's system environment and will also advise on Salesforce features and applications that are optimal for their processes and use cases, applying best practices in terms of implementation approaches, scalability of the proposed solutions, and regulation compliance.
- Within our projects you may be responsible for implementing adjustments (configuration) to new and existing Salesforce systems and contribute your know-how and ideas to the design of customer projects, working closely with your colleagues and supporting through all phases of the project. Project documentation activities is an integral part of that as well.
- You will work in an Agile project delivery manner and will be supporting the team in driving innovation and continuous improvement within the project setup, processes, and actual implementation.
- As part of our continuous success, you will be asked to support in our sales activities and strengthen our relationship with our existing customers to collaborate with them on follow-up projects.
Consultant (m/f/d) Salesforce
diva-e • Sofia
-
Full-time
Sofia
from today
Your heart beats for data, analytics and business intelligence? You are passionate about Salesforce and want to grow a digital infrastructure for our customers in an advisory capacity? You would like to participate in building market data-oriented platforms and develop solutions for business issues? You are seeking a meaningful company culture and would like to make an impact that counts? How about diva-e?
As a part of international project teams you will drive the implementation of complex Salesforce solutions. You will help our customers to align their sales, service, marketing and eCommerce channels with automated processes for maximum customer satisfaction. As a consultant, you build the foundation for the functionality of these digital solutions.
Your preferred location isn't listed?
No matter if you live in the countryside or in another city – we'll find a solution. With us, you have the option to work remotely from anywhere in Bulgaria.
As a part of international project teams you will drive the implementation of complex Salesforce solutions. You will help our customers to align their sales, service, marketing and eCommerce channels with automated processes for maximum customer satisfaction. As a consultant, you build the foundation for the functionality of these digital solutions.
Your preferred location isn't listed?
No matter if you live in the countryside or in another city – we'll find a solution. With us, you have the option to work remotely from anywhere in Bulgaria.
About the job
Requirements
- You are an empathetic team player.
- You provide a positive, resourceful, and motivated attitude with a learning mindset also loving to share knowledge.
- You are confident in explaining a potential solution to both technical and non-technical audiences
- You have experience in agile project management delivery
- You have a deep understanding of operational processes and best practices in the areas of marketing, sales and service. You also have a high level of commitment combined with analytical and conceptual skills.
- You are familiar with the release and deployment techniques of the Salesforce platform and have a good understanding of the architecture of the Salesforce platform.
- You have a good analytical thinking and feel confident to perform data analysis and base your decisions on the outcomes
- You feel comfortable being hands-on and you are confident implementing Salesforce functionality using the declarative tools on the platform (such as Flows, Validation Rules, Fields and Relationships, Record Sharing Mechanisms, User Access, and Security)
- You have 2+ years' experience in implementing Salesforce and ideally acquired Salesforce certifications like Admin, Sales and Service Cloud Consultant certifications.
- Excellent verbal and written communication skills as well as fluency in English. However mainly we are based in Germany so if you know some German, that would be a huge plus!
About us
diva-e is Germany’s leading Transactional Experience Partner (TXP) who is on the mission to create digital experiences that will encourage customers to drive forward the digital transformation. With the concentrated experience of over 20 years, we realise e-business solutions for customers such as FC Bayern München, Carl Zeiss, EDEKA, E.ON, Lieferando and Ravensburger. At our offices in Germany, Bulgaria and the US around 900 employees are shaping the future of the digital business either in-house, remote or at our customers' sites. We are indeed proud of our corporate culture. Respect, trust, and empowerment are key aspects in our teams, that goes beyond the workplace.
diva-e is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
diva-e is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
Say hello to...
Your Benefits at diva-e.
Financial & Career Benefits
We've got you covered. Enjoy a range of financial and career benefits with us.
Exclusive Extras:
Take advantage of our Corporate Benefits Platform and unlock a variety of exclusive offers.
Grow with Us:
Refer talented friends and play a key role in making our team even stronger. For every successful referral, you’ll earn a headhunting bonus
Health & well-being
Your well-being is our priority because a fresh mind and a healthy work-life balance are key. At diva-e, we offer a variety of initiatives to help you feel your best at work.
Relax & Recharge:
Stay active and energized with our WorkLifeApp.
Stay Informed:
Stay in the loop with our health channel and enjoy engaging wellness talks.
Social & flexible working
Prefer working from home but still want to connect with colleagues now and then? Our flexible Working Models help you find the perfect balance.
International Insights*:
After your probation period, you have the possibility to work remotely from abroad under certain conditions.
*This does not apply to all types of employment.
Family First:
Get tips on balancing home office life with childcare, plus flexible working hours tailored to your needs.
Personal Growth*
Advance your career with a personalized model designed just for you, accessible post-probation.
*This does not apply to all types of employment.
Learning Budget:
Invest in your development with our dedicated training budget.
Expand Your Horizons Language Mastery:
Enhance your skills with language courses via GoFluent.
Cross-Cultural Insights:
Broaden your perspective with intercultural trainings.
From application to Onboarding - our Process!
1. Ready to make a move?
Great!
We encourage you to apply and start your journey with us.
2. First Impressions Matter.
Join us for an initial meeting with our recruiting team to get to know each other.
3. Deep Dive Discussion.
In a second interview, we'll discuss the role in detail with the hiring manager and team members.
4. Discover Your Fit.
Explore if we're the right match for you as we get to know each other better.
5. Onboarding & Beyond.
From signing the contract to your first day, our onboarding process includes a comprehensive plan and engaging team events. Stay tuned!
Testimonials
Dominik Graser
Senior SEO Consultant & Team Lead
Working at diva-e means a great deal of flexibility, a high degree of personal responsibility as well as close contact with clients.
Eric Schmitt
Expert Backend Developer
Interesting clients, exciting projects and family-friendliness are not just empty words at diva-e.
Sabine Richter
Senior Service Manager Operations & Team Lead
We have a very open and flexible culture. Assignments are varied and you work together across several locations with key clients. What's more, you can experience many different things if you're interested.
Philipp Bender
Expert Software Developer & Team Lead
At diva-e I have a great work-life balance and, as well as project work, I can also concentrate on life events such as building a house and planning a family.
Heike Höfer
Executive Assistant
Bei diva-e werde ich als Mensch geschätzt. Ich finde es großartig, dass neben der Projektarbeit auch Werte und Nachhaltigkeit eine Rolle spielen und gelebt werden.
Mario Mokros
Expert Software Developer & Team Lead
Die Freiheit Entscheidungen zu treffen und den Entwicklungsprozess dabei zu optimieren gefällt mir am besten an meinem Job. Allgemein kann man sich überall einbringen und arbeitet mit spannenden Kunden in interessanten Projekten mit.
Bewertungen, kununu
„Selten so eine offene und transparente Kommunikation erlebt.“ - „Sehr kollegiales Umfeld, keine Ellenbogen-Mentalität, offene Gesprächskultur auch bei der Geschäftsführung.“ - „Jeder hilft jedem gerne. Noch nie zuvor sowas gesehen.“
